https://publiclibrariesonline.org/2012/10/if-books-are-our-brand/?utm_source=rss&utm_medium=rss&utm_campaign=if-books-are-our-brand A Publication of the Public Library Association Thu, 18 Jul 2013 16:01:20 +0000 hourly 1 https://wordpress.org/?v=6.4.5 https://publiclibrariesonline.org/2012/10/if-books-are-our-brand/#comment-17250 Thu, 18 Jul 2013 16:01:20 +0000 http://publiclibrariesonline.org/?p=26#comment-17250 While in-person interactions are definitely *one* of the added values libraries can offer, it’s also certain that many people aren’t looking for, or using, that aspect of the library. If your desired product is e-contect and you’re accessing it from home, you might never even step foot in a library and certainly wouldn’t talk to a staff person if you did. And that should be part of what we can do for people too. I think the conversations can be two separate ones: How awesome are the in-person interactions we can offer that Amazon can’t? and How can we best serve the e-reader owner who isn’t looking for an in-person interaction at all?

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