consumerhealthinformation - Public Libraries Online https://publiclibrariesonline.org A Publication of the Public Library Association Tue, 02 Jul 2024 15:48:22 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.5 What is a Consumer Health Information Specialization (CHIS) and Why Do You Need It? https://publiclibrariesonline.org/2024/07/what-is-a-consumer-health-information-specialization-chis-and-why-do-you-need-it/?utm_source=rss&utm_medium=rss&utm_campaign=what-is-a-consumer-health-information-specialization-chis-and-why-do-you-need-it https://publiclibrariesonline.org/2024/07/what-is-a-consumer-health-information-specialization-chis-and-why-do-you-need-it/#respond Tue, 02 Jul 2024 15:48:22 +0000 https://publiclibrariesonline.org/?p=19471 It’s estimated that around 60% of total reference inquiries at public libraries are health information related, but studies have shown that many library professionals don’t feel adequately prepared to help patrons with the health and social issues most affecting them. This is where the Consumer Health Information Specialization (CHIS) comes in.

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It’s estimated that around 60% of total reference inquiries at public libraries are health information related (Wood et al., 2000), but studies have shown that many library professionals don’t feel adequately prepared to help patrons with the health and social issues most affecting them (Whiteman, et al., 2018). This is where the Consumer Health Information Specialization (CHIS) comes in. CHIS is a professional development program through the Medical Library Association (MLA) that can help you gain skills in areas such as understanding your community, finding and evaluating health information resources, and improving health literacy. NNLM started supporting public library staff to achieve the MLA CHIS in 2018. After implementing that initial sponsorship program, NNLM found that more than 80% of participants reported an increase in core consumer health competencies after obtaining CHIS (Kiscaden, et al., 2020).

Jamia and I were fortunate enough to present as part of a panel, One in a Million: Innovative Health Programs with the All of Us Research Program, this last April at the PLA Conference in Columbus, OH. A lot of you stuck around after the presentation with questions, specifically about CHIS certification, so we thought we’d continue that conversation here and spread the word to those of you who weren’t able to attend our session.

Jen: Hi Jamia, let’s start with an explanation of what getting your CHIS certification looks like. When I first heard about it in library school, I thought it was a course that someone could take, but that’s not completely accurate, right?

Jamia: Yes, people can take an LIS course that has been CHIS approved to obtain the certification. For people not in an LIS program, you obtain CHIS by choosing several classes from various offerings. It requires 12 MLA continuing education, or CE, credits, and you can obtain those through MLA or NNLM.

Jen: Can you give me some examples of what sort of classes are available to take as you work toward a CHIS certification?

Jamia: Of course—just a few examples are “CHIS On Demand,” “Telehealth 101,” and “Beyond the Binary.”  For each level of CHIS you need 12 CE credits. For a more comprehensive list of classes visit: NNLM.gov

Jen: How many levels are there?

Jamia: CHIS has two levels that you can achieve, CHIS I, and CHIS II.

Jen: Once you achieve a level of specialization, how long is that good for?

Jamia: It is good for three years. When you renew your CHIS, you only need eight CE credits. We like to encourage people who have CHIS Level I to get 12 credits since four more CE credits make it easy to move to CHIS Level II.

Jen: Is there a cost?

Jamia: Through NNLM our classes are free. To get the specialization through MLA it costs $99 for MLA members, and $129 for non-members, but good news! NNLM will cover the cost if you apply for sponsorship. More information on sponsorship  here

Jen: I shared that one of our post PLA session surveys had a comment about how interested this participant was in CHIS, and that they had never heard of it before.  What were some of the other questions you got after the session?

Jamia: The questions were varied, mostly about the specialization itself—what it takes to get it, the benefits of it. Someone had a question about telehealth, which NNLM has a great course about that counts toward achieving CHIS.

Jen: At base, the benefit of obtaining CHIS is that it improves library staff’s ability to confidently find and communicate health information, right?  And that can have a ripple effect within a library. One of the things you talked about during the PLA presentation was a pilot for a “Train the Trainer” CHIS program–can you talk a little more about that?

Jamia: Yes, we completed the pilot in late April, and are in the process of evaluating and deciding how to proceed. Librarians committed 17 hours to participate in this pilot, and I wasn’t a part of the focus group at the end. The point of that was so that participants could feel comfortable giving real feedback. That feedback is still being evaluated, and the hope is to incorporate it into the program going forward. But the whole point of this idea is that once someone has CHIS, they could become advocates or trainers for others to achieve CHIS. They could train people in their own libraries, or outside their libraries. This could lead to helping people get their CHIS or motivating them to renew it.

Jen: That’s amazing. You said this is still in the works, but any recommendations for people interested in this path?

Jamia: For now, we encourage people to get their CHIS level I at least, and then reach out to their regional NNLM libraries to find out more about being a trainer. In the end, we really hope that this expands library staff’s knowledge of the cool trainings that are available through NNLM, and to further support them with providing consumer health resources in their community.

For more information about CHIS through NNLM visit the NNLM’s Consumer Health Information Specialization page

References

Wood, F.B., Lyon, B., Schell, M.B., Kitendaugh, P., Cid, V.H., & Siegel, E.R. (2000). Public library consumer health information pilot project: Results of a National Library of Medicine evaluation. Bulletin of the Medical Library Association, 88 (4), 314-322.

Whiteman, E. D., Dupuis, R., Morgan, A. U., D’Alonzo, B., Epstein, C., Klusaritz, H., & Cannuscio, C. C. (2018). Peer reviewed: Public libraries as partners for health. Preventing chronic disease15.

Kiscaden, E., Spatz, M., Wolfe, S. M., Knapp, M., & Lake, E. (2021). Impact of a consumer health information specialization (CHIS) sponsorship program on the ability of public library staff to provide consumer health information. Journal of the Medical Library Association: JMLA109(2), 267.

 

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Advancing Equity in Black Birthing Health: Leveraging NNLM Resources and Public Library Partnerships https://publiclibrariesonline.org/2024/04/advancing-equity-in-black-birthing-health-leveraging-nnlm-resources-and-public-library-partnerships/?utm_source=rss&utm_medium=rss&utm_campaign=advancing-equity-in-black-birthing-health-leveraging-nnlm-resources-and-public-library-partnerships https://publiclibrariesonline.org/2024/04/advancing-equity-in-black-birthing-health-leveraging-nnlm-resources-and-public-library-partnerships/#respond Tue, 09 Apr 2024 16:20:13 +0000 https://publiclibrariesonline.org/?p=19188 The NNLM actively supports public libraries in addressing health disparities and disseminating maternal health information to their communities. For the […]

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The NNLM actively supports public libraries in addressing health disparities and disseminating maternal health information to their communities. For the third year in a row, NNLM will host events in support of Black Maternal Health Week. In this post, we will share events and health information resources for information professionals and provide examples of how libraries support health information access and build awareness of the health inequities faced by Black birthing people.

What is Black Maternal Health Week?

According to the Centers for Disease Control and Prevention (CDC), hundreds of women in the United States die each year during pregnancy or within the first year after delivery. While eighty percent of these deaths are deemed preventable, the numbers continue to rise, and Black women are the most impacted. In fact, Black women are three times as likely to die during pregnancy or from a pregnancy-related cause than White women.

The NNLM actively supports public libraries in addressing health disparities and increasing access to maternal health information in their communities. This effort includes the Black Maternal Health Toolkit, a series of informative webinars available on the NNLM YouTube page, and the NNLM Reading Club focused on Black Maternal Health. Additionally, the NNLM collaborates with the All of Us Research Program, emphasizing the importance of research contributions to improve maternal health outcomes.

Founded and led by the Black Mamas Matter Alliance,  Black Maternal Health Week (BMHW) is a week-long campaign held each year, April 11-17,​ “to build awareness, activism, and community-building​ to amplify ​the voices, perspectives and lived experiences of Black Mamas and birthing people.” BMHW has now become a national health observance.

In support of BMHW 2024, NNLM is hosting two live events in April.

Visit Black Maternal Health Week | NNLM to learn more.

Also, visit the Black Maternal Health Toolkit | NNLM for additional resources and health information.

How Libraries Support Health Equity

Through programming, community partnerships, collection displays, and more – libraries are responding to their communities’ needs for Black maternal health information. Here are just a few examples:

  • Brooklyn Public Library currently has an NNLM All of Us Program Partnership Award, which allows them to collaborate with their local All of Us Research Program NYC partner at Weill Cornell. Leveraging the library’s robust history of advocating for Black maternal health, they’ve used the partnership to secure speakers for maternal health presentations as well as a panel discussion and resource fair on maternal mental health. Their project demonstrates the library’s proactive approach to tackling crucial health issues and capitalizing on community connections. NNLM funding opens at various times throughout the year, you can view available opportunities on our funding page.
  • Other examples of public libraries connecting patrons to Black maternal health information include online book lists at Boston Public Library, Cincinnati Public Library’s Black Maternity Matters program series, and resource pages and programming by Los Angeles Public Library.
  • Other non-public libraries also have demonstrated a commitment to providing access to relevant health information through NNLM-funded collection development, like the University of Portland and their collection equity award, which provided collection resources on this topic. Additionally, the University of Buffalo used its NNLM All of Us Community Award to conduct various activities on Black Maternal Health, including a community symposium and movie screening in collaboration with their local public library, while sharing information about the All of Us Research Program.
  • “Laboring with Hope” to Improve Maternal Health Disparities – In August 2022, the PNC-MLA Diversity and Health Equity Speaker series hosted Dr. Nakeitra L. Burse, who presented the webinar “Storytelling as a Public Health Strategy to Address Inequities in Maternal Health Outcomes.” Dr. Burse is the owner and CEO of Six Dimensions which produced the film Laboring with Hope, a 30-minute documentary that combines personal stories and expert perspectives to provide a call to action to implement, support, and uplift strategies to improve maternal health and birth outcomes.
    • NNLM Region 5 offered access to Laboring with Hope in response to interest expressed by attendees during Dr. Burse’s well-received webinar. Region 5 members were also offered the opportunity to host free viewings of the documentary in their communities, sharing successful programs and discussions. Since January 2023, NNLM members have actively participated in the program, incorporating the film into nursing courses, organizing library viewings, and collaborating with various departments during Black Maternal Health Week.

NNLM Resources for Black Birthing Health

The NNLM actively assists public libraries in tackling health inequality by equipping them with maternal health information resources for their patrons. Here are just a few examples of NNLM resources:

  • You can find a series of past webinars from NNLM on the topic of maternal health by searching the NNLM YouTube page. Here you’ll be able to view previous classes and webinars, including those from last year’s Black Maternal Health Week events.
  • The NNLM Reading Club compiles a list of “ready-to-use” reading club materials based on a different health topic each month. Last year’s theme for April was Black Maternal Health, and resources are still available for continued public use.
  • The NNLM’s partnership with the National Institutes of Health’s All of Us Research Program collaborates with public libraries to raise awareness about the importance of diversity in biomedical research as a way to better understand health, especially in communities that have been traditionally underrepresented in medical research. The National Institutes of Health’s All of Us Research Program aims to reflect the rich diversity of our country and help us learn more about how genes, health habits, and the environment intersect and affect our health. Researchers are already using All of Us Research Program data to better understand health inequalities and the reproductive health of Black birthing people.
  • The Birthing Persons Toolkit was created in NNLM Region 5 to support libraries in providing health information to those who are pregnant or considering becoming pregnant. The toolkit includes messages, hashtags, graphics, and handouts to support library staff with health information for birthing persons. These carefully selected resources are to help patrons make informed choices about pregnancy care. Learn more about the toolkit in this blog post.

Additional Resources

References

2024 Black Maternal Health Week – Black Mamas Matter Alliance

Working Together to Reduce Black Maternal Mortality | Health Equity Features | CDC

Pregnancy-Related Deaths: Data from Maternal Mortality Review Committees in 36 US States, 2017–2019 | CDC

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